Terms and Conditions – Align Studios

1. About Us

Align Studios is a wellness-focused business offering yoga, personal training, and wellbeing sessions. We are based in Somerset, UK.

Contact: +44 7833141113

Address: Align Studios, Rose Garth, Manor Lane, Wedmore, Somerset, BS284EL

Email: ellie@align-studios.com

Website: www.align-studios.com

 

2. Bookings & Cancellations

- All sessions must be booked in advance via our website or authorised channels.

- Cancellations made more than 24 hours before a session will receive a full refund or credit.

- Cancellations within 24 hours of the session may not be eligible for a refund.

- Missed sessions without notice are considered no-shows and are non-refundable.

- Align Studios reserves the right to cancel or reschedule sessions due to unforeseen circumstances. You will be offered an alternative time or a refund.

- We reserve the right to amend the class timetable and schedule at any time.

- For the safety and experience of others, clients will not be allowed to enter the class after it has started.

 

3. Health & Participation Waiver

- By booking and attending a session, you confirm that you are in good physical health and able to take part in yoga or fitness activities.

- You must notify your instructor of any injuries, medical conditions, or concerns prior to each session.

- Participation is at your own risk. Align Studios accepts no responsibility for injuries or health issues arising from participation, unless due to proven negligence.

4. Payments & Pricing

- All prices are listed in GBP and include VAT where applicable.

- Payments must be made in full prior to attending a session.

- We reserve the right to change our prices or offers at any time.

 

5. Refunds & Credits

- Refunds will only be issued in accordance with our cancellation policy.

- Class passes, packages, or memberships may have expiry dates. Unused sessions after expiry are non-refundable.

- In exceptional circumstances (e.g., injury or illness), extensions may be granted at our discretion.

 

6. Client Conduct

- We ask all clients to treat instructors and fellow participants with respect.

- Align Studios operates a strict zero-tolerance policy for harassment, discrimination, or aggressive behaviour.

- Align Studios reserves the right to refuse service or remove individuals from a class if behaviour is disruptive, unsafe, or inappropriate.

 

7. Intellectual Property

- All content on our website and within our classes (including videos, images, branding, and text) is the property of Align Studios and may not be copied, reproduced, or distributed without written permission.

 

8. Privacy

- We are committed to protecting your personal data.

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Booking Details: Classes you attend, membership type, payment status

  • Health Information: Any health conditions you choose to disclose that may affect your practice (e.g. during registration or waivers)

  • Marketing Preferences: Your consent to receive class updates or promotions

  • Website Data: Cookies, IP address, and browsing behaviour (if using our website)

We use your personal data to:

  • Manage class bookings and payments

  • Communicate about schedule changes or studio updates

  • Send occasional marketing emails (only with your consent)

  • Provide a safe and inclusive environment tailored to your needs

  • Comply with legal and insurance obligations 

Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Consent – for marketing communications and storing health notes

  • Contract – to manage bookings, memberships, and class attendance

  • Legal obligation – for record-keeping and insurance purposes

  • Legitimate interests – for running and improving our services

How We Store and Share Your Information

  • Your data is stored securely using trusted tools such as [e.g. Acuity]

  • We never sell your data.

  • We may share data with third parties (e.g., payment processors or scheduling apps), but only where necessary and compliant with GDPR.

Your Rights Under the GDPR

You have the right to:

  • Access the data we hold about you

  • Correct inaccuracies

  • Request deletion of your data (unless legally required to keep it)

  • Withdraw consent at any time (e.g., unsubscribe from marketing emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies (If You Use a Website)

Our website may use cookies to improve user experience and understand traffic. You can adjust your browser settings to decline cookies.

 

Policy Updates

We may update this policy from time to time. We’ll notify you of any significant changes via email or website notice.

9. Changes to Terms

- We may update these Terms and Conditions from time to time. Any changes will be posted on this page, with the date of revision noted below.

 

10. Photography & Video Rights

- From time to time, Align Studios may take photographs or videos during sessions or events for use in marketing and promotional materials, including on our website and social media.

- By attending a session, you consent to the use of your image for these purposes unless you inform us otherwise in writing prior to the session.

- If you do not wish to be photographed or filmed, please notify your instructor or email us at ellie@align-studios.com.

- All media remains the property of Align Studios and may be used without compensation.

 

11. Safeguarding

- Align Studios is committed to providing a safe and respectful environment for all clients, instructors, and members of the community.

- We operate a zero-tolerance policy toward harassment, discrimination, abuse, or inappropriate behaviour in any form—whether in person, by email, or via social media.

- We reserve the right to remove comments, block accounts, and/or report individuals to platform providers or local authorities if any communication is deemed threatening, hateful, or unlawful.

- If we receive a complaint about your conduct, we reserve the right to investigate, and based on the outcome, we may:

- Cancel your membership or booking options.

- Ask you not to attend any further classes or sessions.

- Inform other businesses, studios, or communities you engage with, where appropriate.

- Report the matter to local authorities if required.

In all cases, we aim to handle safeguarding concerns discreetly and sensitively, sharing only the minimum necessary personal information and keeping complainants anonymous where possible.

12. Contact Us

If you have any questions about these terms, please contact:

Align Studios, Rose Garth, Manor Lane, Wedmore, Somerset, BS284EL

Email: ellie@align-studios.com

Mobile: +44 7833141113

These Terms & Conditions, Privacy & Safeguarding Policy were last updated on 7th June 2025.